Installing the transponder
Before installing the hardware, make sure you have set up the vehicle on your account. This will make the setup process a lot easier.
Downloads
GPS Quick Start Guide ( PDF)
Notes
The transponder is designed to connect with the diagnostic port (OBD, J1708, J1939)
GPS performance is best when the transponder is mounted to the top of the dashboard
Data such as engine trouble codes and fuel consumption may not be available on all makes/models
After installation, setup is required on your account's Settings page in order to receive data
It may take up to twenty-four (24) hours after installation for the transponder to come online
Installation
1 |
- Connect cable to diagnostic port (OBD)
- Then connect cable to transponder
- The transponder should power up
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2 |
- Clean dash before mounting the transponder
- Remove protective film and press firmly down
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3 |
- Remove excess slack in cable with ties
- Secure cable away from vehicle controls
- Continue transponder setup on website
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None |
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Troubleshooting
Status Light |
Description |
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No cellular connection
- Normally takes 1-3 minutes to get cellular connection
- If no cell connection after five (5) minutes, power cycle
- Power cycle by unplugging cable and plugging back in
- If still no cell connection after power cycle, contact support
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No GPS Lock
- It should normally take 3-5 minutes for a GPS lock
- For a quicker GPS lock, check line-of-sight to sky
- If vehicle is located in a garage, move outside
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Ready
- The transponder is now online and recording data
Note During normal operation, the status light will only stay lit for five (5) minutes after turning green |
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Error
- Transponder has stopped working
- Power cycle by unplugging cable and plugging back in
- If red light persists, contact support
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